AI agency & automation for SMEs in French-speaking Switzerland
Automated tasks
- Quote generated and sent
- Emails sorted and assigned
- Client follow-up scheduled
Data processed in Switzerland
AI services for businesses in French-speaking Switzerland: from first steps to running systems
According to the survey relayed by SECO (kmu.admin.ch, 2026), 34% of Swiss companies already use AI to automate work steps, up from 23% in 2024. Many Swiss SMEs are exploring AI without a clear entry point. The technology is moving fast, the offer is fragmented, and the questions are real: which tools are relevant for our business? Where does our data go? Who trains the team? We answer these questions with four concrete services — training, process automation, AI agents and data sovereignty — delivered from Vevey for SMEs across French-speaking Switzerland.
The starting point is always an audit of what you already have: existing tools, repetitive tasks, team habits, and data constraints under the nFADP and EU AI Act. From there we propose a realistic path — a workshop, a first automation, a chatbot on your documentation — before investing further.
AI and the infrastructure it runs on stay with a single partner. This means the chatbot fits your existing Microsoft 365 environment, the automation connects to the tools you already rely on, and the team is trained on tools they will actually use, not a generic demonstration.
- AI audit covering tools, processes, data risks and team readiness
- On-site or remote AI training workshops adapted to the team's level
- Process automation with our agentic OS, Bexio, CRM, Microsoft 365 and much more
- 24/7 customer support chatbot and internal AI assistant on company documents
- Self-hosted AI models — data stays in Switzerland, nFADP and EU AI Act compliant
Internal assistant
AI agent
Connected to the CRM · sourced answers
Automated tasks
DoneEstimated gain · 6 h per week
Indicative pricing for AI training, automation and agents
Pricing depends on scope: a half-day workshop has a different budget than a complete automation or a chatbot connected to your documentation. The quote separates the audit, delivery, integration, training and any ongoing support. The free 48-hour AI audit is always the starting point.
- Team profile assessment
- Tailored content (role, tools, level)
- Practical exercises on company tasks
- Summary and next-step recommendations
Process automation
After workflow audit — agentic OS, Microsoft 365
Book the free AI audit- Workflow mapping and automation audit
- Agentic OS connector build
- Integration with Bexio, CRM, email or web
- Testing and handover documentation
- Training on your content
- Web, Teams or Slack integration
- Human handoff configuration
- Initial monitoring and adjustments
- Model selection and deployment
- Swiss server or your own infrastructure
- nFADP and EU AI Act review
- Team handover and usage documentation
Prices are indicative and depend on team size, integrations, data volume and compliance requirements. The free 48-hour AI audit clarifies scope and produces a realistic quote before any commitment.
Four AI services built for Swiss SMEs
These services address the real blockers Swiss SMEs face when adopting AI: not knowing where to start, losing time on repetitive tasks, missing responsive customer support, and uncertainty about where company data goes. Each service is delivered as a standalone engagement or combined as part of a broader AI roadmap.
AI training workshops for teams: on-site or remote
A half-day or full-day workshop tailored to the team's actual role: managers learning to write effective prompts, assistants discovering AI drafting tools, technicians exploring code-generation assistants. Sessions run on-site in Vevey, Lausanne or Geneva, or remotely for distributed teams.
The training covers tools the team will keep using after the session — ChatGPT, Microsoft Copilot, Claude, Gemini — with exercises built on real company tasks, not generic examples.
- Half-day or full-day formats
- Tailored to role: manager, assistant, technician
- On-site (Vevey, Lausanne, Geneva) or remote
- Practical exercises on real company tasks
- Microsoft Copilot, ChatGPT, Claude, Gemini
Business process automation with our agentic OS and Microsoft 365
Recurring tasks — invoice processing, email routing, report generation, CRM updates, Bexio synchronisation — consume team time that could be spent elsewhere. We map the workflow, identify what can be automated reliably, and build the connector.
Automation integrates with the tools the team already uses: Microsoft 365, Bexio, your CRM, email, calendar, or custom web platforms. The logic runs on an agentic OS we build and operate, sized to the complexity and your preference for control.
- Workflow mapping and automation audit
- Agentic OS connectors we build and operate
- Bexio, CRM, Microsoft 365 integration
- Email, calendar and document automation
- Maintenance and monitoring after deployment
AI agents and chatbots: customer support and internal assistant
A customer support chatbot handles routine questions 24/7 — product information, pricing, appointment scheduling, FAQ — without requiring a staff member on standby. The chatbot is trained on your content: website, catalogue, service documentation.
An internal AI assistant lets staff query company documents, procedures, contracts or knowledge bases in plain language. Useful for teams in Geneva or Fribourg who need answers across multiple document sources without manual search.
- Customer support chatbot, 24/7 availability
- Internal assistant on company documentation
- Trained on your content (website, catalogue, procedures)
- Integrates with website, Microsoft Teams or Slack
- Handoff to human agent when needed
Self-hosted AI models, Swiss data and nFADP compliance
When company data — client records, contracts, financial documents — cannot leave Switzerland, public AI APIs are not an option. We deploy local language models (Ollama, open-weight models) on your server or Swiss-hosted infrastructure, so sensitive data never reaches external providers.
We also help SMEs understand what the nFADP and EU AI Act require in practice: which uses fall under which obligations, how to document AI systems, and what transparency measures apply when AI supports decisions about people.
- Self-hosted LLM on your server or Swiss infrastructure
- Data stays in Switzerland — no external API calls
- nFADP compliance review for AI use cases
- EU AI Act risk classification and documentation
- Practical guidance without legal jargon
- 01
Free AI opportunities audit
A 48-hour audit covering your current tools, repetitive tasks, data flows, team readiness and compliance constraints under the nFADP and EU AI Act. Delivered remotely or on-site.
- 02
Scoped roadmap
We identify which AI service fits your situation — training, automation, chatbot, self-hosted model — and in what order. No single roadmap fits every SME.
- 03
Delivery and integration
Workshop, automation connector, chatbot or model deployment — built against your real tools, data and team constraints, not a generic template.
- 04
Team handover
The team learns to use, adjust and monitor what was built. Prompts, workflows, chatbot content and model responses all need ongoing attention — we document that clearly.
- 05
Compliance and data check
Before go-live: data flows are verified against nFADP requirements, EU AI Act risk classification is confirmed, and any documentation obligations are met.
- 06
Support and iteration
We remain available for adjustments, new automations, additional training sessions and evolving compliance needs across French-speaking Switzerland.
Why specialised AI guidance beats consumer tools alone
Off-the-shelf AI tools require configuration, integration and ongoing attention. Large consulting firms focus on enterprise budgets. Swiss SMEs need a partner who understands their actual tools, their data constraints, and their team's capacity — and who handles the AI and the infrastructure it runs on without handoffs between vendors.
AI and its infrastructure from a single partner
The automation connects to the tools you already rely on. The chatbot integrates with the existing Microsoft 365 environment. There is no handoff between an IT integrator and an AI consultant — one team, based in Vevey, handles the AI and the infrastructure that hosts it.
Practical AI, not a demonstration
Every delivery is built on real company data, real tools and real team constraints. The free AI audit identifies what is worth automating and what is not — before any budget is committed.
Data stays in Switzerland
When confidentiality matters — client records, contracts, financial data — we deploy self-hosted models on Swiss infrastructure. Company data does not leave the country, and nFADP obligations are addressed from the start.
Compliance without complexity
The nFADP and EU AI Act create real obligations for SMEs using AI. We translate these into plain actions: what to document, what to disclose, which use cases need a risk assessment — without legal jargon.
Frequently asked questions about AI services for Swiss businesses
These questions address what Swiss SMEs actually ask before starting an AI project: where to begin, what it costs, where data goes, what the law requires and how long it takes. They help distinguish a useful AI service from a generic tool that creates more work than it saves.
AI services in Lausanne, Geneva, Neuchâtel, Vevey, Montreux, Nyon and Fribourg
We cover AI training, automation, chatbot deployment and sovereignty consulting across French-speaking Switzerland — on-site or remotely depending on the project. The examples below connect each area to the AI needs that come up most often in practice.
Start with a free AI opportunities audit for your business
A 48-hour audit by video call to map your processes, tools, data constraints and team readiness before any AI investment. You leave with a clear picture of where AI adds value, which use cases carry risks, what compliance obligations apply, and a concrete next step — without commercial pressure.
- No-obligation audit
- Reply within 48 business hours
- Swiss partner, data stays in Switzerland