AI training workshop
On request
Half-day or full-day, on-site or remote
- Team profile and role assessment
- Content tailored to your tools and tasks
- Practical exercises on real business scenarios
- Post-session recommendations
Training · chatbot · automation · Hospitality · retail · Riviera · Free AI audit · 48 h reply
We work with Montreux and Riviera businesses on practical AI adoption: staff training on AI tools, customer-facing chatbots for hospitality and retail, automation of repetitive communications, and Swiss-hosted data for sensitive operations. On-site or remote, free AI audit to start.
Internal assistant
AI agent
Connected to the CRM · sourced answers
Montreux businesses — hotels, restaurants, event venues, shops, agencies — face AI adoption with a specific lens: customer-facing availability, multilingual communication, seasonal peaks, and teams that have limited time for training. The AI services that work here are practical and fast to deploy: a customer support chatbot that handles routine questions in French and English, automation of booking confirmations and guest communications, and staff workshops that fit into a half-day.
The free AI audit reviews your current workflow: which communications are repetitive, which tasks absorb front-desk or administration time, and whether your customer data can be processed through a public API or needs to stay on Swiss infrastructure. From there, a scoped first project is proposed — no overinvestment for a small team.
Fusengine is based in Vevey and delivers on-site in Montreux, Clarens, Territet and the wider Riviera. Training sessions, chatbot setup and automation projects are all available on-site, with remote follow-up for adjustments and support.
Montreux businesses — hotels, restaurants, shops, event venues, agencies — need AI services that fit a customer-facing, seasonal and multilingual environment. These four services are adapted to that reality: fast deployment, multilingual capability, and teams that have limited time for long training programmes.

Summarize this month's pending quotes.
A half-day workshop adapted to hospitality and retail teams: drafting guest communications in French, English or German with ChatGPT, using Copilot to answer internal questions fast, summarising feedback and reviews, preparing seasonal offers. Delivered on-site in Montreux, Clarens or Territet.
The session is practical from the first exercise. No technical background required. The team leaves with concrete habits and a list of tasks where AI saves time each week.

Automated tasksDone
Estimated gain · 6 h per week
automation Copilot, Workflow, Audit
Recurring communications consume front-desk and administration time: booking confirmations, arrival instructions, follow-up emails, review requests. These can be automated with an agentic OS we build and operate, connected to your booking platform, email system or CRM.
The automation is documented clearly and handed over to the team. Adjusting the message template, adding a new language or changing the timing does not require a developer — the team manages it directly.

3 open quotes · 2 follow-ups scheduled.
Connected to the CRM · sourced answers
A customer support chatbot trained on your services, offers, FAQ and policies handles routine questions 24/7 — in French, English and German for Montreux hotels and shops with international guests. Availability, pricing, services, appointment requests: answered without staff on standby.
The chatbot is deployed on your website or integrated into your booking platform. Complex or sensitive requests are handed off to a human agent. The knowledge base is maintained by your team directly.

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Data processed in Switzerland
Hotels, healthcare centres and professional services in Montreux handle guest and client data that must stay in Switzerland under the nFADP. When AI tools process this data, they must not route it to US cloud servers. We deploy local AI models on Swiss infrastructure or your own server.
The nFADP compliance review is practical: what data your AI tool processes, what the legal basis is, what transparency obligations apply, and what to document. Clear actions, not a theoretical legal opinion.
Pricing depends on scope: a half-day workshop has a different budget than a process automation or a self-hosted model deployment. The free 48-hour AI audit is the starting point — it produces a clear scope and a realistic quote before any commitment.
On request
Half-day or full-day, on-site or remote
On request
After workflow audit — agentic OS, Microsoft 365
On request
After content and integration audit
On request
After infrastructure and compliance audit
Prices depend on team size, number of integrations, data volume and compliance requirements. The free AI audit clarifies scope and produces a realistic quote before any investment.
Montreux businesses need AI projects that deploy quickly and fit into teams with limited training time. The process is designed for that: one audit session, one scoped project, delivered and live in days or weeks rather than months.
06 milestones
On-site in Montreux, Clarens or Territet, or remote. Covers your team's daily tasks, customer communications, booking workflow, data constraints and team availability for training.
The two or three tasks that would benefit most from AI in your context: guest communications, FAQ chatbot, booking automation. Concrete, not speculative.
One starting point selected and clearly defined: a half-day training, a chatbot for the website, or a communication automation. Timeline and output stated before delivery starts.
Workshop, chatbot or automation deployed and tested. On-site in Montreux for final setup and team demonstration. Multilingual output verified.
The team manages the chatbot content, the automation rules and the AI tool habits without external help. Handover is done on-site.
Fusengine is based in Vevey, 10 minutes from Montreux. Adjustments, new automations and support requests are handled locally with short response times.
Montreux businesses need an AI partner who understands the hospitality and retail context, can deliver on-site, and keeps projects proportional to the size and budget of a Riviera SME. A generic cloud AI subscription or a large consulting firm misses all three.
Guest communications, booking automation, multilingual chatbots and seasonal peak management are real Montreux needs. The project is scoped around your actual business, not a generic SME AI template.
Fusengine is 10 minutes from Montreux. Training sessions, chatbot deployment and handovers are done on-site, not remotely. Local follow-up for support and adjustments.
French, English and German: chatbots and automations handle the language mix of Montreux's international guest base. Not an add-on — part of the project scope from the audit.
A small Riviera hotel or shop does not need a six-month AI transformation programme. The first project is scoped to deliver value in weeks, at a budget that fits the business size.
These questions cover what Montreux hotels, shops and agencies ask before an AI project: multilingual chatbots, PMS integration, guest data protection, team turnover, deployment timing and on-site availability.
We deliver AI training, automation, chatbot deployment and sovereignty consulting across the region — on-site or remotely depending on the project.
A 48-hour audit to map your processes, tools, data constraints and team readiness before any AI investment. You leave with a concrete first step, a clear compliance picture and a realistic scope — without commercial pressure.