AI services for businesses in Lausanne

AI agency & automation in Lausanne · Microsoft 365 and Copilot for offices and firms

Training · automation · chatbot · Agentic OS · Microsoft 365 · Free AI audit · 48 h reply

We help Lausanne-area SMEs get started with AI: ChatGPT and Copilot workshops for teams, agentic OS automation we build and connect to your existing tools, customer support chatbots, and self-hosted models when data must stay in Switzerland. Free 48-hour AI audit to scope the right starting point.

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AI adoption in Lausanne

Artificial intelligence at the office: Copilot, internal agents and automated processes

Lausanne SMEs — service firms, B2B agencies, startups, professional offices — are at different stages with AI. Some have tried ChatGPT individually without a structured approach. Others want to automate a specific process but are unsure where to start. The free AI audit maps your tools, your repetitive tasks and your constraints before recommending a first step that fits your team's capacity.

Lausanne's B2B services sector benefits most from two services: team training on AI tools used in daily work (ChatGPT, Copilot, Claude), and automation of recurring tasks — email processing, report drafting, CRM updates — connected to Microsoft 365 or an existing ERP. Both can be delivered on-site in Lausanne or remotely.

For companies with stricter data requirements — law firms, healthcare, fiduciaries — we deploy self-hosted AI models on Swiss infrastructure. Your documents and client data never leave Switzerland. nFADP obligations are addressed as part of the project, not as an afterthought.

  • AI audit to identify the right first project for Lausanne-area teams
  • ChatGPT, Copilot and Claude training workshops, on-site in Lausanne or remote
  • Process automation with our agentic OS and Microsoft 365
  • Self-hosted AI models for law firms, healthcare and fiduciaries
  • nFADP and EU AI Act compliance without legal jargon
AI service catalogue — Lausanne

Four AI services for Lausanne SMEs: training, automation, agents and data sovereignty

These four services address the most common AI needs of Lausanne-area businesses: giving the team practical AI skills, automating recurring tasks, adding a chatbot or internal assistant, and ensuring data stays in Switzerland when required. Each service is scoped from an audit, not sold as a package.

  1. AI training workshop for a Lausanne SME team using ChatGPT, Copilot and Claude on business tasks
    Team

    Summarize this month's pending quotes.

    Team upskilling

    AI training workshops in Lausanne: ChatGPT, Copilot and Claude for real business tasks

    A half-day or full-day session on-site in Lausanne or remote for teams spread across the Lake Geneva region. The workshop covers the tools the team will actually use: ChatGPT for drafting and summarising, Microsoft Copilot for Word, Teams and email, Claude for longer documents. Content is built around real tasks from the company.

    Different roles get different exercises: managers focus on email drafting and meeting summaries, assistants on document processing and scheduling support, specialists on research and content generation. No generic demonstration — everything is built on the actual business.

    • Half-day or full-day, on-site in Lausanne or remote
    • ChatGPT, Copilot, Claude on real business tasks
    • Role-adapted exercises for managers, assistants, specialists
    • Post-session summary with recommended tools and next steps
    • Available for teams of 3 to 20 people
  2. Process automation workflow for a Lausanne SME using an agentic OS and Microsoft 365

    Automated tasksDone

    • Email triageSorted by priority
    • Client follow-upSent at 09:00
    • Weekly reportGenerated and shared

    Estimated gain · 6 h per week

    automation Copilot, Workflow, Audit

    Productivity

    Business process automation for Lausanne businesses: agentic OS and Microsoft 365

    Lausanne service companies and B2B teams spend hours each week on tasks that follow a clear pattern: sorting incoming emails, generating client reports, updating CRM records, drafting proposals from templates. These can be automated without replacing judgment — just removing the repetitive steps.

    The automation connects to your existing tools: Microsoft 365, your CRM, email, calendar, web forms. Built on an agentic OS we develop and operate, documented clearly, and handed over with a maintenance guide so the team can adjust it without external help.

    • Email sorting, report drafting, CRM updates automated
    • An agentic OS built on your existing Microsoft 365 and CRM
    • Documentation and maintenance handover included
    • Scoped after a workflow audit — no overbuilding
    • First automation live in days after the audit
  3. AI chatbot for a Lausanne SME website handling customer questions and FAQ
    Agent

    3 open quotes · 2 follow-ups scheduled.

    Connected to the CRM · sourced answers

    Availability

    AI chatbot and internal assistant for Lausanne businesses

    A customer support chatbot trained on your service documentation handles routine questions 24/7 without staff intervention: service details, pricing direction, appointment requests, FAQ answers. Deployed on your website or integrated with Microsoft Teams.

    An internal AI assistant lets your team query internal documents — procedures, contracts, service descriptions, knowledge base — in plain language. Useful for Lausanne firms, agencies and professional offices with large document sets that are hard to search manually.

    • Customer chatbot on website or Microsoft Teams
    • Trained on your documentation and FAQ
    • Internal assistant for procedures and contracts
    • Handoff to human agent for complex cases
    • Data stays in Switzerland throughout
  4. Self-hosted AI model on Swiss infrastructure for a Lausanne company with data confidentiality requirements
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    Data processed in Switzerland

    Data protection

    Self-hosted AI for Lausanne: Swiss data, nFADP and EU AI Act compliance

    For Lausanne law firms, healthcare providers, fiduciaries and B2B companies handling sensitive client data: public AI APIs are not always an option. We deploy local AI models on Swiss infrastructure or your own server, so no client data is processed through external cloud services.

    The nFADP compliance review covers what your use cases actually require: transparency, data minimisation, documentation, and what to do when AI supports decisions about individuals. Practical actions, not a theoretical legal report.

    • Self-hosted AI models on Swiss infrastructure or your server
    • No data sent to US or EU cloud providers
    • nFADP compliance review adapted to Lausanne sectors
    • EU AI Act risk classification for your use cases
    • Suitable for legal, healthcare, fiduciary and finance
AI services budget

Indicative pricing for AI training, automation, agents and compliance

Pricing depends on scope: a half-day workshop has a different budget than a process automation or a self-hosted model deployment. The free 48-hour AI audit is the starting point — it produces a clear scope and a realistic quote before any commitment.

  • AI training workshop

    On request

    Half-day or full-day, on-site or remote

    • Team profile and role assessment
    • Content tailored to your tools and tasks
    • Practical exercises on real business scenarios
    • Post-session recommendations
    Book the free AI audit
  • Process automation

    On request

    After workflow audit — agentic OS, Microsoft 365

    • Workflow audit and scope
    • Connector built on your existing tools
    • Testing and documentation
    • Team handover guide
    Book the free AI audit
  • AI agent or chatbot

    On request

    After content and integration audit

    • Training on your documentation
    • Website, Teams or Slack integration
    • Human handoff configuration
    • Initial monitoring and adjustments
    Book the free AI audit
  • Self-hosted AI model

    On request

    After infrastructure and compliance audit

    • Model selection and deployment
    • Swiss server or your own infrastructure
    • nFADP and EU AI Act review
    • Team handover and usage documentation
    Book the free AI audit

Prices depend on team size, number of integrations, data volume and compliance requirements. The free AI audit clarifies scope and produces a realistic quote before any investment.

Method — Lausanne

From AI audit to running system in Lausanne: practical and scoped

Lausanne SMEs and service firms benefit from a process that starts with a clear first project instead of a broad AI strategy. The audit identifies one or two high-value starting points — usually a training session plus a focused automation — and the project is live quickly.

06 milestones

  1. 01

    Free AI audit — Lausanne context

    Remote or on-site audit covering your tools, processes, repetitive tasks, team profile and data constraints. For Lausanne: B2B services, professional offices, startups, mixed team levels.

  2. 02

    Prioritised starting points

    Two or three concrete AI opportunities identified — the team training that builds habits, the automation that saves hours each week, the chatbot that extends availability.

  3. 03

    First project scoped

    One starting point selected: clear scope, realistic timeline, defined output. No overbuilding — the first project must prove its value before the next one is started.

  4. 04

    Delivery and integration

    Workshop, automation or chatbot delivered against your actual tools. On-site in Lausanne or remote. Tested before handover.

  5. 05

    Team handover

    The team learns to use and maintain what was delivered. For Lausanne professional offices: documentation covers the tool and any compliance considerations.

  6. 06

    Support and expansion

    After the first project, the next automation or chatbot is easy to scope. We cover Lausanne and the Lake Geneva region on-site or remotely.

Why Fusengine for Lausanne AI

Why not use a large tech vendor or a generic AI training programme for Lausanne

Lausanne's B2B and service sector has specific expectations for an AI partner: practical delivery, no overbuilding, integration with the tools already in use, and a provider who understands both the technology and the business context of a Swiss professional services firm.

Practical AI, not a strategy deck

The deliverable is a working automation, a trained chatbot or a team that knows how to use AI tools on their actual tasks — not a 50-page AI strategy document. The audit identifies what is worth doing. The project delivers it.

AI that integrates with what you already use

The automation connects to Microsoft 365, your CRM, your email. The chatbot is trained on your existing documentation. No new platform to learn, no migration, no vendor lock-in.

Client data confidentiality: nFADP audit before any deployment

For Lausanne law firms, healthcare providers and fiduciaries: sensitive client data is processed on Swiss infrastructure. The compliance review covers what your specific use cases require under the nFADP.

Single partner for AI and its infrastructure

We cover the AI and the IT infrastructure it runs on for French-speaking Swiss SMEs. The chatbot integrates with the Microsoft 365 environment. The automation connects to the IT infrastructure. No three-vendor coordination problem.

AI FAQ — Lausanne

FAQ: Copilot, nFADP and Microsoft 365 automation for Lausanne offices

These questions cover what Lausanne SMEs and professional offices actually ask before starting an AI project: where to begin, Microsoft 365 configuration, which tasks to automate, nFADP obligations, chatbot integration, and what happens after delivery.

FAQ · 8 questions

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Coverage across French-speaking Switzerland

AI services available across French-speaking Switzerland

We deliver AI training, automation, chatbot deployment and sovereignty consulting across the region — on-site or remotely depending on the project.

Free AI audit — Lausanne

Start with a free AI audit for your Lausanne business

A 48-hour audit to map your processes, tools, data constraints and team readiness before any AI investment. You leave with a concrete first step, a clear compliance picture and a realistic scope — without commercial pressure.

  • No-obligation audit
  • Reply within 48 business hours
  • Swiss partner, data stays in Switzerland